by Datadog

Workshop

Unified Incident Management: Accelerating Time to Resolution

Leads:
Mark Azer
Skill level
Beginner
Duration
2.5h
Additional Requirements
Attendees are expected to have a basic familiarity with Datadog Monitors and Metric Queries; and a basic understanding of incident response in general.

How you respond to production outages can affect both team morale and development velocity. There’s nothing more stressful than informal communication while debugging an outage.

Datadog Incident Management provides a way to manage your team’s incidents in a central location alongside your data. Within Datadog, you’re able to declare incidents in response to monitor alerts, investigate the issue, coordinate incident responders, and remediate the incident, all without switching context.

In this hands-on workshop, you’ll learn the ins and outs of managing incidents, work through a realistic incident scenario, and learn how to effectively use Slack to communicate incident status to your team. We’ll demonstrate how to use Incident Management, Dashboards and Notebooks to automatically pull in incident artifacts such as assigned tasks, resolution steps and dashboard snapshots into postmortems for streamlined response.

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