by Datadog

Workshop

Unified Incident Management: Accelerating Time to Resolution

Mark Azer

Mark Azer

Product Manager | Datadog

Conor Irvine

Conor Irvine

Director Platform Partnerships | Slack

Ajuna Kyaruzi

Ajuna Kyaruzi

Technical Evangelist | Datadog

Skill level
Beginner
Date
October 28
10:00 AM EDT / 16:00 CEST
November 3
3:00 PM EDT / 20:00 CET
Duration
2.5h
Additional Requirements
Attendees are expected to have a basic familiarity with Datadog Monitors and Metric Queries; and a basic understanding of incident response in general. Ability to login to Slack in the web browser (you will be invited to the Slack workspace ahead of the workshop).

Workshop cost

$75

How you respond to production outages can affect both team morale and development velocity. There’s nothing more stressful than informal communication while debugging an outage.

Datadog Incident Management provides a way to manage your team’s incidents in a central location alongside your data. Within Datadog, you’re able to declare incidents in response to monitor alerts, investigate the issue, coordinate incident responders, and remediate the incident, all without switching context.

In this hands-on workshop, you’ll learn the ins and outs of managing incidents and work through a realistic incident scenario. From there a co-lead from Slack will join and you’ll learn how to effectively use Slack to communicate incident status to your team. We’ll demonstrate how to use Incident Management, Dashboards and Notebooks to automatically pull in incident artifacts such as assigned tasks, resolution steps and dashboard snapshots into postmortems for streamlined response.

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