As a result of COVID-19, we are all working differently. Our lives have shifted and even our children have had to change the way they learn. Remind is a communication platform built for education, and we have adapted to this new way of remote learning. But making it happen didn't come easy -- we experienced a threefold increase in traffic which has tested every level of our response capacity. In this talk we will show how the Remind Engineering team was able to withstand this unexpected development, leveraging our No Heroes culture and our approach to infra-as-code. You'll leave this talk knowing how to use autoscaling to your advantage when experiencing unexpected load and how to adapt when autoscaling just isn't enough.