We all know that improvement comes through monitoring. But how do you transform that observability data into insights? You may think of Vodafone as a traditional Telco, but we are so much more today. We have become better in refining the data, presenting the data, and truly understanding the data, and have leveraged those skills to make better and quicker decisions. In this talk we will guide you through our transformation and show how KPI’s, improved visibility, clear correlation, and more have enabled us to evolve from the Telco you know into a dynamic 'Tech'co.